What term refers to the professional role that connects a client to additional services?

• A. Network
• B. Referral
• C. Advocate
• D. Helping relationship

Answer: (B)

Connecting a client to additional services is done through a referral. This term describes the professional action of directing and coordinating access to resources or specialists beyond the current program. In practice, a social worker or case manager assesses needs, identifies appropriate services, and provides the client with a referral and help with navigating the next steps, such as making contacts or arranging appointments, so the client can receive comprehensive support. This is different from a network, which is the broader system of providers and relationships; an advocate, who champions the client's rights and helps negotiate outcomes; and a helping relationship, which is the supportive bond between worker and client. When thinking about roles that connect clients to extra services, the referral function is the bridge to those resources.